Privacy policy

Southern Musters respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we may collect the following information:

Personal Information: Name, billing address, shipping address, email address, phone number, and payment details.

Order Information: Products purchased, order history, returns, and exchanges.

Device Information: IP address, browser type, time zone, cookies, and pages viewed.

Marketing Information: Email subscription preferences and interactions with our marketing content.

2. How We Use Your Information

We use your information to:

Process and fulfil orders

Communicate with you about your order

Provide customer support

Improve our website and customer experience

Send marketing emails (only if you opt in)

Detect and prevent fraud

3. Sharing Your Information

We only share your information when necessary, including with:

Shopify, our ecommerce platform

Payment gateways and shipping providers

Marketing and analytics providers (such as email or website analytics tools)

We do not sell or rent your personal information to third parties.

4. Cookies

Our website uses cookies to improve functionality and understand how customers use our site. You can disable cookies through your browser settings, however this may affect how the site functions.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

6. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you

Request corrections to your personal information

Opt out of marketing communications at any time

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: southernmusters@gmail.com

Business Name: Southern Musters

Location: Australia